Last Updated Date: January 24,2024

Effective Date: January 24,2024

Privacy Policy

Welcome to use CamScanner OCR Assistant, which is provided by CAMSOFT INFORMATION CO., LTD.(hereinafter referred to as "We"), We are committed to protecting the privacy of your data. This Privacy Policy explains what information CamScanner OCR Assistant (hereinafter referred to as "Our Services") collect, use, and disclose about you when you access or use Our Services.

1. What data do we collect?

User-generated content. When you use Our Services to recognize text (OCR), we will collect the  images or documents which you choose to upload.

Contact information. We may record your e-mail address when you contact us for service support, making a complaint, suggestion or feedback to us by sending emails to help us keep contact with you for updates and support to resolve your queries for use of our Services.

2.How we use your data?

We generally use the information we collect:

To fulfill requests for products, services, functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback

To improve and develop Our Services and conduct product development

To enhance the safety and security of Our Services and to help us detect abuse, fraud, and illegal activity in Our Services

To communicate with you, including to notify you about changes in Our Services

To comply with our legal obligations

We may also use your information for other purposes. We do not use your data for unrelated analytics or research purposes. We use your information only when we have a valid legal basis.

3.Security of Your Data

We attach great importance to the security of your data and have adopted standard industry practices to protect your data and prevent it from unauthorized access, disclosure, use, modification, damage, or loss. We employ administrative, technical, and physical security controls where appropriate, such as encryption, and strict contractual confidentiality obligations for employees and contractors.

4. Data Retention

We retain your data for no longer than is necessary for the purposes stated in this Privacy Policy.Once the retention period expires, we will delete or anonymize your data, unless otherwise required by applicable laws and regulations. Images or documents you uploaded are retained 30 days.

5.How We Share Your Personal Data

We do not sell or share your personal data with third parties for their marketing purposes.Your data will also be subject to Open AI's ChatGPT policies and terms of use. Make sure to review ChatGPT's privacy policy and terms of user. Contact Open AI if you have additional questions.

6.What Are Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data, or to object to our processing of your data for certain purposes. To exercise these rights, please contact us via email at support@camscanner.com.

Because your privacy is important to us, we will ask you to verify your identity or provide additional information before allowing you to manage your data. We may also reject your request to your data for a number of reasons, including, for example, if the request risks the privacy of other users or is unlawful.

7.How We Process Children's Data

Our services are not intended for anyone under 16. And thats why we do not knowingly collect personal information from anyone under 16. We understands the importance of safeguarding the personal information of children, which we consider to be an individual under the age of 16 or the equivalent age as specified by law in your jurisdiction.Please contact our Data Protection Officer via email at support@camscanner.com if you believe we have any personal information from any Child without such parental/guardian consent and acknowledgment so that we can promptly investigate and remove such personal information.

8.Cross-border Data Transfers

To bring you Our Services, we operate globally and we will comply with the applicable data protection laws and regulations in your country/territory to collect, use and process your personal data. For example, if you are a resident of California, we will process and store your personal data(such as the documents and images you upload)only in the United States. In connection with the purposes described herein, where necessary to provide our services, we may transfer your personal data to countries/territories outside your countries/territories, we will take appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy.

When transferring data from the European Economic Area (EEA), the United Kingdom, or Switzerland to non-EEA countries,, we rely on one or more of the following legal mechanisms: Standard Contractual Clauses, and the European Commission's adequacy decisions about certain countries, as applicable.

9.Change to This Privacy Policy

We may change this Privacy Policy from time to time. Under certain circumstances (for example with certain material changes or where it is required by applicable privacy laws) we will provide notice to you of these changes and, where required by applicable law, we will obtain your consent.

10.How to Contact Us

If you have any questions or complaints regarding this Privacy Policy or the use of your data, please contact our Data Protection Officer via email at support@camscanner.com.